Our commitment to the customer drives us to deliver a quality product, at competitive price on time. RJR Technologies is steadfast and resolute in maintaining its role as the industry leader in pre-applied epoxy technology.
RJR Technologies will:
Maintain a Quality Management System that meets the requirements of ISO 9001:2008
Continually improve the Quality Management System
Periodically review the performance of the Quality Management System against our quality objectives
Ensure that the Quality Policy is communicated to all employees on a periodic basis and is reviewed by the management team for suitability, relevancy and effectiveness
Strive to exceed customer expectations through technical innovation, operational excellence and the belief that errors are not inevitable.
RJR will accomplish these fundamentals by monitoring customer satisfaction surveys, design wins, Non-conformance Reports, RMA’s, unsolicited customer feedback, and periodic Management Review Meetings.