Quality
RJR Technologies is a leader and innovator in near hermetic air cavity packages and pre-applied B-stage epoxy components for the semiconductor industry. We are committed to continually improve the effectiveness of our products and processes by maintaining focus on our customers.
Our commitment to the customer drives us to deliver a quality product, at competitive prices and on time. RJR Technologies is steadfast and resolute in maintaining its role as the industry leader by continuously improving all aspects of its business.
RJR Technologies Quality Management Policy
At RJR Technologies, Inc., quality is fundamental to everything we do. We are committed to delivering innovative product and service solutions that consistently meet or exceed customer expectations for performance, reliability, and value.
To achieve this commitment, RJR Technologies will:
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Maintain a Quality Management System that conforms to the requirements of ISO 9001.
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Continually improve the effectiveness of our Quality Management System and business processes.
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Establish and periodically review quality objectives to measure performance and drive improvement.
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Communicate this Quality Policy throughout the organization and regularly review it to ensure its continued suitability, relevance, and effectiveness.
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Foster a culture of technical innovation, operational excellence, and defect prevention based on the belief that errors are not inevitable.
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Through the dedication of our employees and close collaboration with our customers and suppliers, RJR Technologies strives to provide products and services of the highest quality and reliability.
Quality Fundamentals
RJR accomplishes quality fundamentals by monitoring customer satisfaction surveys, design wins, non-conformance reports, RMA’s, unsolicited customer feedback, and regular management review meetings.
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